Procedures/Assignment and Site Instructions/Duty Instructions

Operating procedures are an essential part of any security operation and create efficiencies within staffing resource and effectiveness of systems.

Having effective, influential and knowledgeable staff is key and Dobson Owens will provide a training analysis with all procedures. The correct training will increase staff confidence, morale and allow them to actively contribute to any further development.

Assignment/Site/Duty Instructions

We can help in-house and external service providers produce full Assignment, Site or Duty Instructions. Strong, professionally developed and presented instructions provide reference assistance for staff and add value to contract or tender specifications. These can be developed to include generic guidance and escalations procedures to site specific nuances and customer information.

Dobson Owens also offer an audit/quality assurance service that will ensure staff are fully aware, trained and follow these instructions to ensure compliance.

Standard Operating Procedures

Robust Standard Operating Procedures help to maintain consistency of service, clarify expectations of staff and identify individual training needs. Dobson Owens will develop robust procedures specific to the client.

The following are some examples, but if there is something in particular you require, please get in touch:

  • CCTV operating
  • CCTV review
  • Visitor procedures
  • Emergency response
  • Intervivew processes
  • Patrolling
  • Access Control
  • Contractor management
  • Key management
  • Mobile radio procedures
  • Lock down procedures
  • Car parking enforcement
  • Control room

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